Refund policy

At QueenRightDial.com, we want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, we offer a hassle-free return policy to ensure your shopping experience with us is enjoyable.

1. Damages and Issues

If you receive a damaged or defective item, or if there is an issue with your order, please contact us within 10 business days of receiving your order. We will work with you to promptly resolve the issue and provide a replacement or refund, as appropriate.

2. Exceptions

Please note the following exceptions to our return policy:

• Custom-made or personalized items are non-returnable unless they arrive damaged or defective.
• Certain items may have return limitations or restrictions due to their nature. Any such limitations will be clearly stated on the product page.

3. Exchanges and Refunds

If you wish to exchange an item please contact us to initiate the exchange process. We will do our best to accommodate your request, subject to product availability.

If you are not completely satisfied with your purchase and would like to request a refund, please contact us to arrange for the return of the item(s). Once we receive the returned item(s) in their original condition, we will issue a refund to the original payment method used for the purchase.

Please note that shipping charges are non-refundable, and return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective/damaged item.

4. Contact Information

If you have any questions or concerns about our Return Policy or need assistance with a return, please contact us at:

Queen Right Dial LLC 254 Chapman Rd, Ste 208 #16210 Newark, Delaware 19702 Email: QueenRightDial@gmail.com